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THE GOLDILOCKS ZONE : RIDING THE INFLECTION POINT TO OPTIMIZE DESIGN

A talk I gave at ConveyUX 2020 on a subject I think a lot about: how to optimize the design process so we can work less AND do better work.

The design process is inherently filled with inefficiencies.  It’s a semi-structured meandering through exploration and iteration - some of which push innovation and nudge the quality bar higher, and some of which are a total waste of time. Most people seem to accept this wasted time as a necessary bi-product of the creative process.  It drives me nuts.

I want to do amazing design work so the products I help create, make people’s lives better and save them precious time. But I’ve never worked on a project where I felt like there was as much time as I wanted. So, I’ve spent years trying to figure out how to get the highest quality design work done in the least amount of time.  And that has lead me through a journey of questions like: 

  • How do you know when designs are good enough?

  • How much time is needed to do good design?

  • When should you insist on more design time?

  • Can you increase efficiency without killing innovation or creativity?

In this talk, I answer these and more of design’s squishiest questions using economic principles. And I talk through some practical strategies for getting higher quality design work done faster.

Key take-aways or learning outcomes

  • A look at why creativity is so difficult to optimize

  • A conceptual framework for optimizing the design process using economic principles

  • Practical strategies for getting higher quality design work done faster